Best Practices for Online Nonprofit Fundraising 2020

Below, we have curated some best practices, tips, ideas and resource on how you can pivot and optimize your fundraising efforts this fall. Your goal may be to make up the windfall of some of the monies you didn’t bring in due to cancelled in-person events or engage a new audience, but whatever you are looking to do, we think you’ll find a tasty, inspiring nugget below that is just right for your nonprofit this season!

Flash Fundraising

  • With the majority events being canceled or postponed, propose having a flash fundraiser and offer a free gift with every donation.

    • Create a sense of urgency

    • Send out swag with each donation before a certain date (until supplies last)  

    • Recognize and appreciate every donation - consider adding in personalized letters or pictures to know donors that everything received is valued and cherished.

    • Adding in a time limit or a sense of urgency will help garner more donations.

      • Given the recent spike in cases, MD1 PROGRAM NEEDS YOUR HELP NOW! Donate Below to help us continue fighting! 

  • Peer-to-peer fundraising is the perfect way to recruit new members and get your nonprofit attention for an extended amount of time.

    • This is a prime way for people to help market your cause and attract the  type of audience you may be looking for (One donor sharing your fundraiser to their network will attract a similar audience or crowd).

      • Oasis paired with Give Lively for their peer to peer fundraiser. (Check out their event below to see more information and the layout).

    • Peer-to-peer fundraisers also personalize the fundraisers, thus people may feel more likely to donate if they see that their friend cares about this cause.

      • Hero Complex - Most likely, people want to be seen as the hero of the situation and considering  peer- to-peer fundraising makes the donors the heroes of the story, they may get competitive and try to raise the most money. 

Reach Out to Directly to Donors/Supporters

  • Sometimes, the best method is to lay all of your cards on the table: let donors know the additional financial challenges the nonprofit is facing given the circumstances.

    • This is not applicable for newer, recent donors, however, for the long-term donors with a connection to the nonprofit, they may be more likely to donate more if they knew of the specific hardships and struggles you are experiencing.

      • BONUS: If members on the nonprofit team are able to personally reach out to bigger, long-term donors whom they have established a relationship with, they may be more likely to donate.

    • Taking the time to recognize donors and tell them how much they mean to your case is essential in terms of building and maintaining relationships with donors.

  • Most likely, your donors know that nonprofits are facing tremendous hardship given the pandemic and the economy. With that in mind, simply try asking or highlighting to them what specifically has set back your nonprofit and see if they’re willing to cover that cost for the time being. 

Show Your Audience How Donations Are Being Used

  • Whether it is something as simple as buying new equipment or being able to direct more funds to your community, it’s important for your online audience to feel engaged and in the loop.

    • This is also an easy way to segue into the question or phrase, “Would you like to help us continue…”

  • By sending short email follow-ups and posts with updates of your nonprofit, it helps people keep you top of the mind when they decide to open their wallets.

    • BONUS: You can also use this opportunity to inform about future events and pitch selling tickets… “Here’s what we have in the future, would you like to reserve your spot now for a discount?”

Tell Relevant, Personal Stories

  • Let your audience know how recent circumstances have affected the nonprofit.

    • Whether that would be showing how they have shifted to working primarily online or in some cases, increased their time on the frontline, let the audience know YOUR STORY.

  • Storytelling is a great tactic in keeping the audience involved and proposing the question, “What can I do to help?”

  • See if past and current donors can record a short video saying why they have donated in the past.

  • Having the Executive Director post a video specifying what the funds are being used for will also be able to amplify the urge to donate - people want to know where their money is going. 

    • “Birth Haven uses these donations to buy diapers.”

    • “MD1 Program is able to buy ventilators because of your donations.”

Email Blasts

  • Email blasts are a great way to remind your audience about your client’s business/nonprofit - sending a quick email blast wishing your audience stays safe or reminding them of future events are the perfect way to keep them reminded and thinking!

    • Consider sending email blasts of future events and tips on staying safe!

    • To increase donations, we recommend trying to make these email blasts more personable.  To separate and distinguish them from normal monthly email  blasts, maybe include pictures of the doctors smiling and thanking everyone who helps.

    • For some of the bigger donors, address the email to them.

      • “Dear ****, Birth Haven thanks you for your support! We hope you’re staying safe and hope to see you at this online event or rescheduled events in the fall!

      • Send them pictures or emails - it’s a great way to catch their attention and look more personable than automated monthly emails

Collaborate with Other Organizations

  • Given the recent events,  nonprofits have struggled immensely, whether that means cancelling events and moving them completely online or having to forgo certain goals on your timeline, it has been a struggle.

  • Why not collaborate with other similar nonprofits or institutions in your industry for virtual events or fundraising? This would allow for more exposure and the opportunity to garner more supporters/donations.

    • If your event holds an auction, this is a great opportunity to raise more funds and have the auctions become more competitive with a wider audience.

  • Collaboration means greater organizational efficiency - if your nonprofit is unfamiliar with the process of switching to virtual events, collaborating with an organization that is familiar can help ensure everything runs smoothly.

We hope this rundown was helpful! Contact us for more ideas or sign up for a consulting today at grow@redrootmarketing.com

How to Keep Your Company's Feeds Fresh

Engage Your Audience:

Keeping your audience/followers engaged is very important, especially at this time when people are feeling disconnected. Interactive posts can be many different things. Don’t limit yourself to just one type of interactive method! Some methods include: asking your followers to comment on their thoughts in the comment section, answering a poll in an Instagram story, or asking your audience to respond to a question. These interactive posts drive up engagement by rallying the community by asking for their input. For example, one of our clients at Red Root Marketing, the SUDC Foundation, posts stories asking their audience meaningful questions and asks their followers for their input.  Next time you have information to put out to your followers try one of these methods to get them more involved and feeling heard, rather than just announcing something. 

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Develop How To’s and Tutorials:

How to’s and tutorials are an impactful way to share helpful tips to your audience and gain great traffic and engagement. Whether you are a limo/car service or a medical company, you can always find something to put together to help your audience. Even a simple photo showcasing a tip from your company can be helpful to your clients. Remember—you are the expert in your field and you have lots of expertise to share. Show your audience what you know.

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Post Short and Interesting Videos:

You want to create something that will grab your followers attention, and fast. These quick snippets can potentially augment your numbers and engagement on your feeds, increasing shares and likes. Create something people will enjoy posting to their own feeds.

Hold a Contest/Giveaway:

People cannot resist a free gift, it’s true! Running a giveaway can drive engagement up drastically. Ideally, the prize for the giveaway should be related to your brand (ex: giving away one of your company products or a membership to your business). It is important to link the giveaway item to your company or a local business which will create good faith between you and that business and other community partners.

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Team Up with Other Brands:

Teaming up with other brands is called co-marketing. Co-marketing is a win-win situation for all participating brands. Make sure you are looking for brands to partner with that are not direct competitors but have a similar target audience. Teaming up to partner with another brand can be beneficial for all involved parties as you will be putting them in front of your audience and you will be put in front of theirs. You can offer a joint Zoom call offering expertise from both industries or even develop a joint service that you can offer, expanding your palette of expertise. WIN/WIN!

By Alexa Ferragine, Red Root Marketing, Social Media Operations Manager

How to Market Your Business During COVID-19

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Make sure your content is not tone deaf to the times

During these times it is extremely important to be aware of what is going on in the world. Be sure to plan to address the issues that are going on while making sure whatever you are putting online is not out of touch or will offend your audience.

Have appropriate graphics for your social media posts

You want to make sure your graphics reflect what is going on today. For example, if you want to post something about coming together during this time it may not be wise to post a photo of people holding hands. Be aware of what the rules are during this pandemic and make sure you are not posting something that may look like people are not social distancing or following the stay at home order. 

Showcase how your brand can help

In a time of crisis, it is important to offer support to your clients. If you are a small business or a large corporation it is a good idea to express how your brand is giving back or helping the community in any way possible. People want to help other people during this pandemic, giving them an option to either donate or raise money for another charity is a great way to let your audience know you are supporting the community.

Remind people that this will not last forever 

Offer some hope to your clients. Be positive, but not indifferent to what is going on. This can be a very negative time. Many people have lost their jobs, been placed on furlough, or unable to get unemployment right away. Be that shining light for them. Whether it be a positive photo or a hopeful message that one social media post may make a huge impact on somebody feeling down during this time. Don’t be afraid to share that positive vibe out on behalf of your brand. It could really brighten someone's day and make them have a positive view on your brand. 

Do not go radio silent

It is important to acknowledge what is going on during this pandemic. Some people may think that going silent is better than saying anything at all. During this time, whether your business is a small clothing shop, or a large corporate company, it is important to acknowledge the states of things. Some people may think if they do not have a business that pertains to the current virus it is not important for them to acknowledge this pandemic. On the other hand, people are looking for what other businesses are saying on social media. If your social media is not mentioning COVID-19 at all, people will think your social media is inactive or apathetic and may possibly unfollow your account. Stay up to date with real life news and let your followers know you are aware of current situations. 

By Alexa Ferragine, Red Root Marketing, Social Media Operations Manager